Understand
Phase
Is about digging deeper into your challenge by exploring the facts and hidden assumptions so that you can clarify the “fuzzy situation” and focus on the right question.
Tools in the Understand Phase
Fact Finding
A method for gathering facts about a “fuzzy problem”, building deeper insight into our challenge and gaining alignment by asking and answering a series of questions.
Question Storming
Focuses on generating questions rather than ideas at the start of a project. This turns your key facts into a series of how might we questions that enables the reimagining of the challenge.
Challenge Mapping
A visual method of broadening and narrowing the problem statement in order to conduct deeper exploration so that we focus on the right problems to solve.
Back to the full: Deliberate Framework
Up next: Empathize Phase
